Honest, Transparent Service You Can Trust

Unfortunately, there are unregistered and unlicensed technicians in the industry who carry out poor-quality work, make promises they cannot keep, or give customers misleading information about repairs, costs. This can leave people with poor workmanship, unexpected bills, and problems that cost even more to fix later. We believe customers deserve better. We will always be upfront about the work required, explain your options in plain language, provide clear pricing before work begins, and let you know if anything changes along the way. We take pride in doing the job properly, communicating honestly, and treating your property with the care and respect it deserves.

Air Conditioning/ Heat Pump Services

Keep your home or business comfortable throughout the year with reliable air conditioning services tailored to your system and space.

  • Comprehensive servicing: Regular servicing helps your air conditioner run efficiently, improves performance, and can help extend its working life. This includes cleaning of filters and components, inspection of electrical connections and circuit boards, refrigerant pressures and temperatures, and overall condition of both the indoor and outdoor units
  • Diagnostics and repairs: If your unit is not cooling, heating, draining or operating as it should, we have strong experience in a multitude of different environments and systems and we can get to the bottom of it. 
  • New installations: Whether you need a single-room heat pump or a larger ducted air conditioning system, a new installation can be sized and positioned to suit your property, comfort needs and budget.
  • Replacements: When an older system becomes unreliable or inefficient, replacing it with a modern unit can be more cost effective than keeping an old unit running
  • Healthy homes compliance: An assessment by a qualified professional can help confirm whether an existing system is compliant and correctly sized to meet Healthy Homes standards or whether an upgrade or new installation is required.

Ventilation systems

Keep your home or commercial space fresh, comfortable and well ventilated with correctly sized extraction and fresh-air solutions. We install, repair and replace extraction fans, fresh-air fans and mechanical ventilation systems designed to remove moisture, odours and stale air while introducing fresh outdoor air where required.

For commercial spaces, adequate mechanical ventilation and fresh-air supply can be an important requirement for maintaining healthy indoor air quality and meeting building and ventilation requirements. Whether you need extraction for a bathroom, kitchen or laundry, fresh-air supply for a residential space, or a dedicated ventilation system for a commercial premises, we can recommend the right solution for your needs.

Frequently asked questions

Find clear answers regarding our HVAC engineering and system selection. If you have any questions not listed here, please do not hesitate to get in touch.

What sets Imperial Air Conditioning apart from typical installers?

We treat climate control as an integral part of architectural design. We focus on clean line work, concealed fittings, optimal airflow calculations, and high-tier equipment that maintains efficiency year-round.

Do you provide on-site consultations and quotes?

Yes. We assess floor plans, building orientation, and room volumes either on-site or directly from architectural drawings to calculate the exact capacity your space requires. This ensures your system heats and cools efficiently while also meeting Healthy Homes requirements for rental properties.

Which brands and systems do you install?

We work exclusively with leading, energy-efficient brands that have proven their performance in New Zealand conditions. We never install products we do not believe offer genuine value for your money. 

How often should an air conditioning system be serviced?

For residential properties, we recommend an annual comprehensive service. Commercial sites or high-usage environments benefit from bi-annual or quarterly scheduled maintenance.

Can I control my HVAC system remotely from my phone?

Yes. Most modern systems we supply feature Wi-Fi integration modules or can be retrofitted with smart controllers compatible with iOS and Android applications. 

Do you work across commercial and residential sectors?

Yes, we have extensive experience in both sectors, ensuring technical precision and strict safety compliance in every setting.

Get in touch

Imperial Air Conditioning
Auckland, New Zealand

Business hours

Monday – Friday: 7:30am – 5:30pm
Saturday - Sunday: 7.30am - 3.00pm

Direct contact

027 374 2993

Office@imperialair.co.nz

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